Bio
Luiz Faye is the Founder of The Inclusive Edit, a platform and consultancy specialising in luxury travel and guest experience. She advises hotels, travel brands, retreats and live experiences on how
Luiz Faye is the Founder of The Inclusive Edit, a platform and consultancy specialising in luxury travel and guest experience.
She advises hotels, travel brands, retreats and live experiences on how their environments function in practice, identifying operational gaps that impact booking decisions, guest retention and brand reputation.
Alongside this, she provides expert commentary on luxury travel, service standards and the commercial impact of inclusion across the full guest journey.
A former police officer and World Boxing Council adaptive boxer and coach, Luiz brings lived experience alongside strategic insight, offering a perspective grounded in how luxury is experienced, not just how it is presented.
Specialist areas
Luxury travel Luxury hospitality Guest experience Hotel operations Service standards Travel accessibility Inclusive design in hospitality Customer experience Brand reputation in hospitality Booking behaviour and decision making High-end travel trends Retreats and experience-led travel
